One of the main improvements of new version of Kyros 6.0, is the Kyros-web desk live notifications module for customer service support. To provide a better supporting, monitoring and assistance service to our users Kyros 6.0 includes in its interface a new tab that allows reporting user issues immediately our Logistics team. The user receives notification of issues registration, opening and resolution and a status report.
This support module allows us to improve response times, speed up communication and resolve issues with our users and customers faster.
Kyros new contact channel added to its online email and telephone support contacts lines.